DELIVERY AND RETURNS

DELIVERY AND SHIPPING COSTS

ALL ORDERS WILL BE SENT BY TRACEABLE POST/COURIER ONLY.

THE FOLLOWING SHIPPING COSTS WILL BE ADDED TO YOUR ORDER (REGARDLESS OF THE VOLUME ORDERED):

- TO GERMANY: 4,99 EUR (DHL)

- TO EUROPEAN UNION (EU): 13,99 EUR (DHL, DHL EXPRESS OR FEDEX/TNT)

- TO OTHER WORLDWIDE DESTINATIONS: 19,99 EUR (DHL, DHL EXPRESS OR FEDEX/TNT)

 

RETURNS:

THE SHIPPING COSTS TO RETURN GOODS WILL HAVE TO BE COVERED BY THE CUSTOMER.
IT IS MANDATORY TO USE TRACEABLE POST/COURIER ONLY! PLEASE INFORM US ABOUT THE TRACKING NUMBER ONCE SHIPPED BY SENDING AN EMAIL TO SHOP@KARAKORAM.DE .
PLEASE NOTE: WE CANNOT BE HELD RESPONSIBLE FOR LOST PACKAGES. THANKS FOR YOUR UNDERSTANDING.

PLEASE SEND RETURNS TO THE FOLLOWING ADDRESS:

KARAKORAM GMBH
GRAF-STAUFFENBERG-STR. 24
50374 ERFTSTADT
GERMANY

CONTACT PERSON: CHRISTIAN BROCKMEYER
PHONE NUMBER: +49 2235 7104250